SHIPPING AND RETURNS
SHIPPING
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SPAIN
Domestic orders are sent through the GLS courier agency. With certificate and tracking number. (Except the Balearic and Canary Islands which are sent with CORREOS)
Order preparation time is 1 to 3 business days.
Shipments to Spain take approximately between 2 and 4 business days to reach their destination. Courier agencies only work from Monday to Friday.
The shipping cost for Peninsular Spain, the Balearic Islands and the Canary Islands is between €5 and €8.
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EUROPE AND THE REST OF THE WORLD
International orders are sent through the GLS courier agency or by CORREOS depending on the region. With certificate and tracking number.
Order preparation time is 1 to 3 business days.
Shipments to Europe take approximately 5 to 8 business days to reach their destination.
Orders to the rest of the world take approximately 7 to 14 business days to arrive at their destination.
The shipping cost for Europe is between €10 and €20 depending on the product and the region.
The shipping cost for the rest of the world is between
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If you do not receive the order and it is returned to origin, you must pay the shipping cost again so that we can send your package again.
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If there is an error or defective product in the shipment, please contact us by email at hola@francescaanastasio.com so we can replace it as soon as possible. In this case the shipping costs will be borne by us.
RETURNS
The return period is 14 days from the day you receive your order. Shipping costs for its return will be borne by the customer. To do this you must write to us at hola@francescaanastasio.com and inform us of said return.
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If you are urgent to receive the order, please contact us at hola@francescaanastasio.com and we will inform you of the conditions and rates.
PRODUCTS & PRICES
PRODUCTS
All Francesca Anastasio items are made and handled by hand which makes it a unique product and may vary slightly from the one presented in the images. Also remember that leather is a natural material that has imperfections typical of its character.
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Also keep in mind that depending on each screen and/or device, the color of the image may vary.
PRICES
All products include VAT corresponding to 21%.